Our Cancellation Policy
◦ THE CLIENT agrees that any cancelation must be in writing. No monetary reimbursement will be provided. If THE CLIENT chooses to cancel the session, they are not eligible to rebook or purchase a new booking at any point in the future.
◦ THE CLIENT agrees that in the event that THE STUDIO cancels the session for any reason, including but not limited to; medical emergency, pandemic, family emergency, inclement weather, road closures, natural disaster, closure of venue, or similar catastrophe, THE CLIENT will not receive a refund, instead a full credit for a Boudoir Photography Session, to be used within 6 months time.
◦ THE CLIENT agrees that the first reschedule request made for the session (as long as 45+ days notice is given) will be complimentary, but that additional reschedule requests will be made on the below schedule of fees for additional reschedule requests.
◦ THE CLIENT agrees that any reschedule or cancellation requested within 45 days of the originally scheduled date will incur a $250 cancellation/reschedule fee that will automatically be charged to the card on file.
◦ THE CLIENT agrees that any reschedule or cancellation requested within 14 days of the originally scheduled date will incur a $500 cancellation/reschedule fee that will automatically be charged to the card on file.
◦ THE CLIENT agrees that a no-call/no-show on the day of the shoot will result in a $750 no-call/no-show fee that will automatically be charged to the card on file. This fee also applies to any cancellation/reschedule requests within 72 hours of the scheduled start time for the shoot.
◦ Reschedules are limited to no more than a 6 month period from the originally scheduled session, and sessions may not be pushed out any further than 6 months from the originally booked date. Should the Client request a new date more than 6 months out, a new Session Fee and Contract will be required and THE CLIENT will be responsible for purchases off of the most current price list.
◦ Exceptions to these policies will apply only to the following and will require documentation to reverse any fees applied:
* Hospitalization
* Diagnosed illness, injury, flu, fever
* Hospitalization of immediate family member for illness, injury, flu, fever
◦ THE CLIENT must have TWO credit cards on file with THE STUDIO in the event that any charges i.e,. Cancellation Fees, must be applied. Please contact us to ensure a card is on file. If a valid card is not on file, your session may be terminated and no refunds provided.
◦ Reschedules of the Image Reveal & Ordering Appointment or requests for additional appointments will have a $250 fee applied per appointment.
◦ THE CLIENT agrees that if the retainer or any payments are deemed NSF, he/ she is responsible for a $250 SERVICE FEE. THE CLIENT agrees that his/her photos will not be edited until a new final balance has been paid in full and cleared.